We cannot discover new oceans unless we have the courage to lose sight of the shore” — Andre Gide

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More and more people are transitioning occupations, changing jobs, or moving into new professions. With the change of a new year, a new location, or new status we seek opportunities to start over, explore new opportunities, or seek career changes. This is a major transition for many. It is unfamiliar. In fact, it can be terrifying; however, you can create new and meaningful experiences while earning a living. Do not expect rainbows and sunshine in the modern business landscape. …


“The greatest danger in times of uncertainty is not the uncertainty; it is to act with yesterday’s logic.” Peter Drucker

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How does a CEO, a government agency, a for profit or non-profit organization know when it’s time for a change? The best way to look into future needs is to gain a sense of where the environment is moving. The first question you should ask, is your company or organization stagnating or simply maintaining the status quo? If the answer is yes (or you are unsure), focusing on organizational transformation could help your organization move forward and improve its chances…


Inclusion and fairness in the workplace is not simply the right thing to do; it’s the smart thing to do. ~ Alexis Herman

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Diversity in the workplace means that an organization employs a diverse team of people reflective of the society in which it exists and operates. However, subconsciously we define diversity by a few social categories, such as gender, race, etc. Diversity refers to the traits and characteristics that make people unique while inclusion refers to the behaviors and social norms that ensure people feel welcome.

In business, you do not rise to the level of your goals; you…


A company is known by the company it keeps ~ Will Rogers

CEOs, entrepreneurs, organizational leaders lead organizations or institutes by exercising effective management and leadership tactics. Conducting an effective meeting is also a good management tactic, and it is in the best interest of management to achieve organizational effectiveness. Some critical components must be kept in mind when conducting a business meeting. For instance, the main components for consideration are:

  • Purpose — what are we trying to achieve, timeline,
  • People — achieve for who, who should be involved, who is impacted
  • Preparation — set a focus, agenda, meeting leader…


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It may surprise you that Business Relationship Management is a formal profession with a job title and a specific skill set. Managing business relationships is singularly important to your career and success in the business environment!

Diversity, Teamwork, and Business Relationships

You need teamwork. Just as important, is that you need all team members to contribute effectively. That doesn’t mean dishing out blame to unproductive team members. As a team leader or member, what needs emphasis is for each member to take responsibility and understand that otherwise there will be consequences. If that culture doesn’t already exist, it’s time to take action to improve morale.

Building morale begins by improving business relationships.

That is the power of internal business relationship management. From that, flow effective customer relationships when the entire team accepts responsibility. All of this begins with trust that we’ll…


Is your personal or entrepreneurial brand telling the world what you want people to know?

As an entrepreneur or employed professional, there probably isn’t anything more important to your growth strategy than building a personal brand that is first in mind when people want the attributes, services, or products you provide. In the workplace, having the right professional brand shines a spotlight on your potential for promotions or increased responsibilities. For entrepreneurs, it’s the secret sauce for attracting and retaining the client base who support your long-term goals. …


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Data matters whether you are a sole owner, have a small practice, entrepreneur, manager or industry professional in a for profit or non-profit organization. Business Intelligence or BI generates a better understanding of operations and challenges. Replace opinions, emotions, and suggestions with data and facts. Frequently, you hear about data-driven decisions, data-driven management, and data-driven organizations. But what does that mean in useable and practical terms and how does it relate to BI?

In this information-driven age, internet users generate 2.5 quintillion (2.5 followed by 17 zeros) bytes of data every day! How valuable is this data to the business…


Creative and Critical Thinking: How to Create a Path to Professional and Personal Succes

In previous generations, it was thought that if you pay close attention to teachers and bosses you would learn everything you need to know to be successful in life and business. That line of thinking wasn’t completely true then and it certainly isn’t true today. It is impossible to know what questions and situations you will face. That means it is also impossible to have answers to every situation you will encounter. More potent than having position or power is having the appropriate thinking concepts needed…


The first modern influence of Emotional Intelligence in the business world began with the paper Emotional Intelligence written in 1990 by Peter Salovey (Yale University) and John D. Mayer (University of New Hampshire). It has since become a cornerstone of leadership to the extent that there is a myth that EQ (emotional quotient) is arguably more important than IQ (intelligence quotient). This is simply not true. These are two separate attributes with separate purposes in business. A high EQ will not make you a pioneering scientist without the necessary IQ to understand hidden and unknown scientific relationships. …


Understanding and Managing Conflict in Today’s Workplace

Conflict is unavoidable. However, not all conflict is bad. Understanding the root causes of conflict can create an avenue of understanding to better manage conflict. Workplace conflict can be understood and managed with a few simple strategies.

Today’s workplace is multigenerational and multicultural. The baby boomers have dominated the workplace for more than 50 years currently they are retiring at a rate of 10,000 a day. In fact, baby boomers are no longer the largest generation in our society. According to the U.S. …

Steven D. Carter

Harvard Senior Executive Fellow; Doctorate in Business; Expertise in strategy, innovation, business, and IT; Adjunct Professor of Business at UMGC.

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